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Book Description

Responsible for the information systems upon which their companies depend, Chief Information Officers play a vital role in business success. In this volume, leading CIOs share practical advice for dealing with a variety of commonly encountered technical and professional issues. The contributors are affiliated with the CIO Institute, a community of practice for CIOs based in Southeastern Pennsylvania. Laplante (software engineering, Penn State U.) is director of that organization, and Costello is a consultant. Annotation ©2006 Book News, Inc., Portland, OR

Table of Contents

Ch. 1 The changing role of the CIO 1
Ch. 2 Scope of the CIO 13
Ch. 3 It's all about the marketing 29
Ch. 4 Creating a community of practice for CIOs 35
Ch. 5 Securing the IT facility 53
Ch. 6 Running business-critical applications over the Internet : "the middle mile" 65
Ch. 7 Information management : what's next? 89
Ch. 8 Enterprise integration : methods and technologies 107
Ch. 9 Toward collaborative supply chains using RFID 127
Ch. 10 Real-time, mission-critical business intelligence : lessons from the military and intelligence community 145
Ch. 11 Software return on investment (ROI) 163
Ch. 12 Starting with the users 177
Ch. 13 Business process improvement 193
Ch. 14 The five Ws of IT outsourcing 211
Ch. 15 Outsourced environments 221
Ch. 16 Enterprise information architecture 233
Ch. 17 Adaptive and aware : strategy, architecture, and IT leadership in an age of commoditization 249
Ch. 18 Open source : time for a plan 271
Ch. 19 IT governance : toward a unified framework linked to and driven by corporate governance 283
Ch. 20 E-government 321
Ch. 21 Compliance 341
Ch. 22 Navigating the IT procurement and outsourcing process 359